Get in Touch

Have questions about our programs? Need help with your application? We're here to help you on your musical journey.

Contact Information

Reach out to us through any of these channels. We're here to help and typically respond within 24 hours.

Email

Send us an email and we'll get back to you within 24 hours

petermsouzajr@gmail.com

Hours

Our office hours for phone and in-person visits

Monday - Friday
9:00 AM - 5:00 PM
Closed weekends

Frequently Asked Questions

Here are answers to some of the most common questions we receive. Don't see your question? Contact us directly!

What's the difference between Direct Funding (Pre-imbursement) and Reimbursement?

Direct Funding is for families who need help with the upfront cost of an instrument. We pay the store directly and you pick up the instrument with a voucher. Reimbursement is for families who have already purchased an instrument and need financial assistance. We reimburse you for the cost after you submit your application and receipt.

How long does the application process take?

We typically review applications within 3-5 business days. For Direct Funding, once approved, we coordinate with the store and you can usually pick up your instrument within a week. For Reimbursement, we process payments within 7-10 business days after approval.

Are there income requirements to qualify?

We don't have strict income requirements, but we prioritize families who demonstrate financial need. We consider various factors including family size, expenses, and circumstances. Our goal is to help families who genuinely need assistance to access music education.

Can schools apply for multiple instruments?

Yes! Schools can apply for multiple instruments up to our program limit of $2,000 per application. We encourage schools to apply for what they need to expand their music programs. Schools can submit multiple applications throughout the year if needed.

What types of instruments are covered?

We cover all types of musical instruments including strings, woodwinds, brass, percussion, keyboards, and guitars. We also cover essential accessories like cases, stands, and maintenance supplies. The instrument must be for educational purposes and appropriate for the student's age and skill level.

How can I support Born Creative's mission?

There are many ways to support us! You can make a donation, volunteer your time, partner with us as a music store, or help spread the word about our programs. Contact us to learn more about partnership opportunities and how you can help make music education accessible to all.